Mobile app
The Midlr mobile app lets you answer customers from your phone. You can manage chats, get notifications as soon as a message arrives, and reply right away, even when you're away from your computer.
The app is for iPhone (iOS) and Android. For setup work such as building bots, automation and managing your team, use Midlr in a web browser on your computer at midlr.net.
Download the app
- Android: Midlr on Google Play
- iPhone: Midlr on the App Store
You can also find these links on your Home page in Midlr, on the Get the MIDLR App card. Click Google Play or App Store.
Log in
Open the app and log in with the same email and password you use on the web. You don't need a separate account.
The app has no Forgot password option. If you forgot your password, reset it on the Midlr website, then log in to the app.
What you can do in the app
- Read and reply to your WhatsApp chats, and assign chats to teammates.
- Send approved templates and fill in their variables. Creating templates is done on the web.
- Make and answer WhatsApp calls.
- Add labels to chats.
- Use Team Chat.
- Work with leads.
- See your contacts and add new ones.
- Manage bookings.
- Use the media library.
- Get real-time notifications for new messages.
What you can see in the app follows your role, the same as on the web. If something is missing in the app, check that you can see it on the web first.
Notifications
Allow notifications when the app asks, so you hear about new messages straight away. If you said no by mistake, turn notifications on for Midlr in your phone's settings.
On a computer, you can get browser notifications too. In Account Settings, turn on Push Notifications. See Account settings.
Keep the app up to date
Install updates from Google Play or the App Store when they appear. Sometimes the app may ask you to update before you can continue.